Mention a user or group

You can mention a team member or user group to call their attention to a message. Mentions follow the same notification settings as direct messages and alert words. A silent mention allows you to refer to a user without triggering a notification. A wildcard mention allows you to mention everyone on a stream, or mention all topic participants.

Mention a user or group

From the compose box

  1. Open the compose box.

  2. Type @ followed by a few letters from a name or email address.

  3. Pick the appropriate user or user group from the autocomplete.

From the user list

  1. Hover over a user's name in the right sidebar.

  2. Click on the ellipsis () to the right of their name to open their user card.

  3. Select Copy mention syntax to add it to your clipboard.

  4. Paste the user's mention syntax in the compose box.

Via a message

  1. Click on a user's profile picture or name on a message they sent to open their user card.

  2. Select Reply mentioning user to start a reply to the conversation with a mention inserted into the compose box.

Silently mention a user

A silent mention allows you to refer to a user without triggering a notification. Silent mentions start with @_ instead of @.

  1. Open the compose box.

  2. Type @_ followed by a few letters from a name or email address.

  3. Pick the appropriate user or user group from the autocomplete.

Mention all topic participants

Using the @**topic** mention, you can mention everyone who has previously participated in the topic by sending a message or reacting with an emoji. This lets you notify just those who have already engaged in the conversation.

Users can disable notifications for @**topic** mentions by:

Mention everyone on a stream

You can mention everyone on a stream with the @**all** mention (or, equivalently, @**everyone** or @**stream**). It's best to use these mentions only when your message requires timely attention from many stream subscribers. An organization can be configured to restrict wildcard mentions in large streams.

Users can disable notifications for @**all**, @**everyone**, and @**stream** mentions by:

Examples

What you type

Users: @**Bo Lin** or @**Ariella Drake|26** (two `*`)
User group: @*support team* (one `*`)
Silent mention: @_**Bo Lin** or @_**Ariella Drake|26** (`@_` instead of `@`)
Wildcard mentions: @**all**, @**everyone**, @**stream**, or @**topic** (two `*`)

A | followed by a user ID is inserted automatically when you select a user from the typeahead suggestions, if there are two users with the same name in the organization.

What it looks like

Markdown mentions